Product leader · Platform, applied AI & agent security
I take AI agents from prototype to production, and build the platforms they run on.
Ten years in product and four in engineering. At Zuora I shipped production AI agents for access administration and in-product help, built the authorization boundary every agent runs through, and created OneID, the identity platform behind 10+ products. Before that, I took a startup's workflow platform to $500K ARR in its first year.
- ~35%
- of access changes handled by a production AI agent instead of tickets
- ~1M
- logins a month on the identity platform I created, across 10+ products
- $500K
- ARR in year one on a 0→1 launch at a startup
Featured work
Production AI agents at Zuora: Quick Assist and the Organization Admin agent
Shipped Quick Assist, an in-product assistant that answers with cited sources, and an Organization Admin agent that now handles about 35% of access changes through governed APIs, with human approval for critical access.
The agent boundary: one authorization layer for every agent call
Product-managed the boundary every agent orchestration runs through. It checks what each agent is allowed to do on every call and workflow, so agents act as the requesting user, hold no standing privileges, and critical access goes to a human.
A watchtower for AI agents: flagging and streaming Zuora activity to your security stack
Product-managed the watchtower for AI activity. It captures changes made through Zuora's MCP servers by internal agents and external clients, flags and alerts on a schedule the customer sets, and streams to major SIEM tools.
Zuora OneID: built for change
How an enterprise identity layer keeps customers operating through acquisitions, splits and expansion, and gets new products live in days. Created and led as product leader.
Unified experience: modernizing a decade-old product, then adding an agentic dashboard
Helped modernize and ship the new navigation and unified experience across Zuora's product portfolio, with entitlement-aware recommendations and one application switcher, rolled out with no support tickets raised. Then rebuilt the dashboard as an agent.
Maximl: taking industrial workflow automation from zero to $500K ARR
On the founding leadership team, launched a cloud workflow-automation platform for industrial frontline teams to $500K ARR and about 50,000 users in year one, and built the first partner channel across LATAM and Europe.
Authorization for AI agents
OneID is the OAuth authorization server for Zuora's remote MCP servers, in production. It supports statically registered clients, Client ID Metadata Documents (CIMD) and dynamic client registration, so known integrations, self-describing clients and newly registered ones are all authorized through the same identity layer that already governs the rest of the suite.
The same design bet that made OneID absorb customer reorganizations, treating change as a first-class case, is what lets it extend to agents without a rebuild.
Every agent orchestration also runs through one boundary that checks what the agent is allowed to do on every call. Read about the agent boundary →
Career
From engineer to platform and AI leader
Ten years in product management, four in engineering, and more than five leading product managers. I have taken products from zero to scale at a startup and inside an enterprise, and shipped to customers around the world.
Zuora
Principal Product Manager, Platform AI & Security
Owned product strategy and delivery for Zuora’s agentic identity and security platform, OneID — powering the product and services suite across 10+ products and ~1M logins a month — and shipped multiple AI agents to production, including an Organization Admin agent for identity and access and Quick Assist for in-product help. Operated as an applied-AI PM across the full agent workflow — scoping agent autonomy and tool access, authorization, eval frameworks, guardrails, and post-launch operations — while owning build-vs-buy, pricing and go-to-market and mentoring PMs.
Zuora
Senior Product Manager
Created Zuora OneID from the ground up — took Universal Login from early access to GA, cut production over to one.zuora.com, and led the first phase of a company-wide migration — and partnered across product, engineering and go-to-market teams to ship SSO, multi-organization support and partner integrations, driving a 30% increase in product adoption and a 20% lift in customer satisfaction.
Maximl Labs
Product Manager, founding leadership team
On the founding leadership team of an early-stage (seed-to-Series-B) startup, hired and led a product team and ran the end-to-end launch of a cloud workflow-automation platform — growing it to $500K ARR and ~50,000 users in year one, with enterprise clients across LATAM and Europe.
Syncfusion
Product Manager, and earlier Lead Product Developer
Managed the product team for three years and owned strategy and roadmap for a developer control suite representing ~18% of company ARR, partnering with sales and customer success on onboarding, training and deployment. Earlier, as Lead Product Developer, led a cross-functional engineering team building the core architecture for the managed product suite across desktop and mobile, and ran the team’s agile process and technical support.
B.E. in Computer Science and Engineering, Anna University · AI Product Management Certification, Product Faculty
Get in Touch
Open to discussing applied AI product roles, agent security and platform strategy.